Enhanced Business SMS
All-in-one business texting for global communication
One powerful platform for compliant, high-quality business messaging: two-way SMS, notifications, campaigns, and alerts—built to convert and scale across 190+ countries.
Scalable SMS campaigns
Create personalized SMS flows for promotions, alerts, and notifications with global routing and code options.
Flexible automation
Automate replies, reminders, and workflows through APIs, webhooks, or templates for telecom and operations.
Built-in compliance & control
Manage consent, opt-ins, and opt-outs while meeting carrier regulations, ensuring full data control and visibility.
Integrated into your stack
Connect SMS with your CRM, billing, UCaaS systems using Acepeak APIs or embed messaging directly.
The complete SMS platform for modern teams
Send messages that actually get seen
Deliver OTPs, updates, promotions, and alerts via SMS that customers reliably check and respond to.
Automate your messaging flows
Run scheduled and event-driven SMS campaigns for follow-ups, alerts, and status updates automatically.
Go beyond plain text
Send links, short URLs, and media messages to make notifications and campaigns more engaging.
Engage customers on their preferred channel
SMS FOR OPERATIONS
Lower costs and expand your global reach
Shared team inboxes
Shared SMS inboxes for support, NOC, billing, sales teams, every message visible, actionable, owned by right people.
On-the-spot customer support
Respond quickly to customer queries from web, desktop, or mobile—using saved replies, tags, and internal notes.
Automated operational messages
Create shared SMS inboxes for support, NOC, billing, or sales teams so messages stay visible, actionable, and assigned.
Streamline billing and service workflows
Send payment reminders, activation alerts, route changes, and status updates via SMS integrated with systems.
EASY MANAGEMENT
Manage all your business texts with confidence
Deliver with reliability
Leverage Acepeak’s carrier-grade network and global interconnects to maximize delivery success and messaging quality across regions.
Effortless opt-out & consent management
Track and manage opt-outs and preferences centrally so your campaigns stay compliant and respectful.
Scale without friction
Add numbers, regions, and users as you grow. Use existing DIDs or request virtual numbers, all managed through a single portal.
One workspace for everything
Handle calls, SMS, messaging, and other UCaaS features in a unified interface, powered by Acepeak’s omnichannel platform.
BUSINESS SMS BOOSTER
Connected teams, happier customers
Configure shared SMS inboxes, workflows, and templates to keep messaging on-brand and compliant—while giving teams full visibility into every conversation.
Texting features designed for higher engagement
Shared team inboxes
Collaborate on SMS threads with features like assign, claim, internal notes, and tags so every message is handled.
Targeted campaigns & sequences
Schedule, reuse, and segment SMS campaigns by customer type, region, or product—ideal for both enterprises and resellers.
SMS templates
Create, save, and reuse templates for common messages like OTPs, payment reminders, critical alerts, onboarding, and promotional campaigns.
Works across your devices
Switch between desktop, web, and mobile apps without losing context. All conversations stay synced in real time.
AI writer for SMS
Use AI to compose clear, professional, and context-aware SMS messages in your preferred tone and length.
Group SMS/MMS
Send messages to multiple recipients in a single thread to coordinate teams or keep specific groups aligned.
Automation for replies
Deploy automated flows to handle FAQs, confirmations, self-service actions (like “reply 1 to…”) and routing to the right teams.
SMS in your existing tools
Use Acepeak APIs to embed SMS into your own CRM, helpdesk, or internal portals, or connect via integrations for collaboration tools.
Unified business number
Use the same business number for voice, fax (if used), SMS, and other communication channels—giving customers one consistent point of contact.
Explore all AI-powered communication products
Business Voice
Carrier-grade voice termination, SIP trunking, and UC features for inbound and outbound calling.
Contact Center
Omnichannel experiences across voice, SMS, and messaging with AI-assisted routing and analytics.
Events & Webinars
Run virtual sessions, trainings, or product updates combined with SMS reminders and follow-ups.
Conversation Intelligence
Turn calls and interactions into insights with AI, summaries, and performance metrics.
Frequently asked questions
Can I use my existing business numbers for Acepeak SMS?
Yes, Acepeak supports using your existing DIDs (Direct Inward Dialing) to send and receive business SMS, ensuring your customers have a consistent point of contact for voice and text.
Does Acepeak support two-way SMS communication globally?
Absolutely. The Acepeak platform is built for global communication, offering two-way SMS, notifications, and alerts across 190+ countries with support for local codes where available.
How can I integrate Acepeak Business SMS with my current CRM or helpdesk?
Acepeak provides robust APIs and direct integrations to seamlessly connect SMS capabilities with your CRM, billing, UCaaS, and ticketing platforms for streamlined workflows.
How does Acepeak ensure my SMS campaigns remain compliant?
Acepeak offers built-in compliance and control features to centrally track consent, opt-ins, and opt-outs, helping you align with global carrier and regulatory guidelines.
What unique features does Acepeak offer for team collaboration on messaging?
Acepeak provides shared team inboxes where multiple users can collaborate on SMS threads using internal notes, tags, and assignment features, ensuring no message is missed.
Check out more resources
DATASHEET
In-depth guide to Acepeak complete business SMS capabilities today.
DATASHEET
Scaling SMS for enterprises, carriers, and SaaS platforms.
WEBPAGE
Using Acepeak SMS with your UCaaS and contact center stack.
Effortlessly connect with your customers and partners
Add Enhanced Business SMS to your Acepeak communication stack and unify calls, SMS, and collaboration on one carrier-grade platform.
