Goodbye missed calls. Hello AI Receptionist.
Answer calls 24/7 with AI
Set up in minutes
Natural, human-like conversations
Contextual call routing
Route callers by name, department, location, or intent—without repetition or confusion. Every transfer includes full conversation context.
Automate routine tasks
Your always-on, reliable front desk
Goodbye hold times
Consistent, multilingual service
Switch languages mid-conversation, handle complex inquiries, and escalate to your team with complete call summaries.
Scale effortlessly
Support unlimited callers at once, automate repetitive conversations, capture every lead, and add more AI Receptionists anytime your business grows.
Works with any phone system
Keep your existing provider. Acepeak integrates seamlessly with any PBX, SIP trunk, or UC platform.
Acepeak UCaaS users benefit from instant syncing and simplified setup.
Experience AI Receptionists in action
Hear how Acepeak’s AI handles everyday conversations—from booking appointments to answering detailed product questions and driving ai-sale-engagement
Logan
Helps callers with common banking questions
Samantha
Books appointments and manages clinic schedules
Lily
Directs callers to the right legal specialist
Chloe
Sends quick insurance quote links by text
Ethan
Provides real-estate updates and property information.
Ava
Transfers calls based on project site location
Create your AI Receptionist
Trained as your company expert
Upload documents, link your knowledge base, sync content from your CRM and help center. Acepeak AI Receptionist learns your policies and language.
Route calls with confidence
Configure who handles what—sales vs. support, region vs. product, partner vs. direct. Every transferred call includes context, intent, and notes.
Capture every lead automatically
Customize intake questions (name, company, need, budget, timeline). Push data into your CRM or ticketing tool—no manual entry, no lost notes.
Schedule appointments 24/7
Connect to your calendar or booking system so AI can offer available time slots, send confirmations, and trigger follow-up reminders automatically.
Built on Acepeak’s secure & global communication platform
At Acepeak, reliable AI is all about safeguarding our clients and their data, ensuring our dedication to privacy, security, and transparency is upheld at every interaction.
Global reach by design
Scalable Performance
Concurrent ports, CPS, and uptime SLA-backed infrastructure.
Secure & Compliant
Encryption in transit, SIP over TLS, fraud detection, GDPR-ready architecture.
Smart Routing
AI integrates with Acepeak’s routing and fraud systems to block abusive traffic .
Frequently Asked Questions
What is Ace AI Receptionist?
An enterprise contact center solution is a cloud platform that manages large-scale customer interactions across voice and digital channels, with advanced routing, analytics, security, and integration capabilities.
Do I need technical expertise to set it up?
No. You can configure it from a web-based admin panel—upload content, map routing rules, and connect your existing phone numbers or SIP trunks.
Does it work with my current phone system?
Yes. Acepeak AI Receptionist can sit in front of most existing phone systems via SIP, forwarding rules, or number routing. If you’re on Acepeak UCaaS or SIP trunking, it plugs in natively.
Is it secure?
Acepeak runs on a carrier-grade, encrypted infrastructure with strict access controls, monitoring, and fraud protection, designed to support regulated and high-volume environments.
Can I monitor and improve performance?
Yes. You get analytics on call volume, deflection rates, routing outcomes, time of day insights, and transcripts to refine flows, scripts, and business rules.
How is pricing structured?
Pricing typically depends on usage, number of AI Receptionists, and integrations. Our team can tailor a plan based on your expected volume and scenarios.
Business Phone
Contact Center
Omnichannel, AI-enhanced customer engagement with voice, messaging, automation, and routing.
Events & Webinars
Host virtual or hybrid events with AI planning, automated highlights, and detailed analytics.
Learn more
Conversation Intelligence
AI-driven sales insights, call scoring, recordings, and automatic CRM updates.
Cloud-based calling with global routing, IVR, and intelligent voice features.
Turn every missed call into an opportunity with Acepeak
Replace voicemails, busy tones, and unanswered calls with an AI Receptionist that greets every caller, captures every lead, and supports your team 24/7.
