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Wholesale Voice Termination: Choosing the Right Provider

Wholesale voice termination is critical for enabling global connectivity, by allowing long distance carriers to interconnect networks and route international call traffic. Selecting the optimal wholesale voice termination partner is key for businesses seeking reliable worldwide reach, quality connections and cost savings. This article provides an overview of the wholesale termination market, compares leading providers AcePeak, Avoxi and IDT Express, and highlights factors to consider when choosing a partner.

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What is Wholesale Voice Termination?

Wholesale voice termination refers to the routing and completion of voice calls over long distances, including international borders. It enables interconnection between the networks of local, domestic or global telecom carriers through bilateral termination agreements.

With wholesale termination, a carrier can seamlessly handoff an inbound international call on its network to the destination network, enabling end-to-end connectivity. Businesses utilize termination services from wholesale carriers to cost-effectively expand their communication capabilities.

Competitive Landscape

The wholesale international voice termination market is fiercely competitive, with over 300 active carriers worldwide. Some prominent India-based players includeTata Communications, Reliance Globalcom, Bharti Airtel and Vodafone Idea.

International carriers with a strong presence include Verizon, Deutsche Telekom, Telefonica, Orange and AT&T. Emerging disruptors like AcePeak are also making inroads with competitive offerings.

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Key Considerations for Selecting a Provider

Businesses should evaluate wholesale termination partners based on:

Network Reach and Coverage

The extent of direct and partner network connections to deliver domestic and global call connectivity.

Call Quality and Reliability

Ability to maintain high-quality voice services with minimal latency, jitter, echo or drops.

Pricing and Cost-Effectiveness

Providing competitive per minute rates and billing models to maximize savings.

Customer Support and Technical Assistance

Capability to provide 24/7 monitoring, troubleshooting and dedicated account management.

AcePeak: A Premier Wholesale Termination Provider

AcePeak is an emerging leader in wholesale voice termination, serving a growing global clientele through its private IP network deployed across four continents and interconnections with 200+ carriers worldwide. Some key strengths:

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Extensive Network Reach and Coverage – AcePeak provides termination into 100+ countries spanning the Americas, Europe, Asia, Australia and Africa.

Exceptional Call Quality and Reliability –By leveraging a robust cloud infrastructure, AcePeak delivers HD-quality voice with 99.999% reliability.

Competitive Pricing – AcePeak offers highly competitive per minute pricing starting at $0.0045 to maximize client savings.

Dedicated 24/7 Customer Support – AcePeak provides round-the-clock technical assistance and account management via phone, email and chat.

Comparing AcePeak, Avoxi and IDT Express

AcePeak, Avoxi and IDT Express are leading alternatives for wholesale voice termination. Here is a comparative analysis:

Network Reach and Coverage

AcePeak offers termination to 100+ countries spanning 6 continents. Avoxi has connections to 60+ countries focused mainly in North America and Europe. IDT Express provides termination to 100+ countries.

Call Quality and Reliability

AcePeak delivers HD voice quality and 99.999% reliability exceeding carriers using its robust cloud infrastructure. Avoxi guarantees high voice quality with good reliability. IDT Express also maintains high call quality standards.

Pricing and Cost-Effectiveness

AcePeak offers highly competitive per minute rates starting $0.0045 enabling major client savings. Avoxi’s pricing is relatively higher. IDT Express has comparable pricing to AcePeak.

Customer Support and Technical Assistance

AcePeak provides dedicated 24/7 support via multiple channels and prompt issue resolution. Avoxi and IDT Express also offer 24/7 customer support.

AcePeak's Wholesale Voice Termination Services

AcePeak provides a comprehensive suite of wholesale voice termination solutions:

  • Global Voice Termination

    Seamless termination into mobile and landline networks across 100+ countries.

  • Competitive Pricing

    Highly competitive usage-based billing starting at $0.0045 per minute.

  • Quality Assurance

    24/7 monitoring, troubleshooting and optimization to deliver HD voice quality.

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Call Termination

Pricing Transparency and Cost Savings

AcePeak enables significant savings for clients through its transparent pricing:

This offers substantial reductions compared to conventional international call rates

Exceptional Call Quality and Reliability

By leveraging robust cloud infrastructure, AcePeak delivers industry-leading QoS:

Reliable VoIP Termination Providers

Customer Support and Technical Assistance

AcePeak provides dedicated 24/7 customer support via multiple channels:

VoIP Termination
  • Swift ticket resolution with SLA under 2 hours.
  • Real-time troubleshooting over call/chat.
  • Proactive monitoring and outage prevention.
  • Regular performance reporting and business reviews.
  • Seamless onboarding and technical assistance

Frequently Asked Question

A-Z Termination in Wholesale Voice Services refers to a comprehensive call routing service that covers destinations worldwide, from countries beginning with the letter “A” (e.g., Afghanistan) to “Z” (e.g., Zimbabwe). It enables telecom providers to terminate voice calls globally, offering extensive international reach and connectivity for their customers.

Implement monitoring and analysis tools, manage traffic efficiently, negotiate favorable rates, and continuously evaluate provider performance to ensure cost-effectiveness and quality.

To select the right Wholesale Voice Termination Provider, consider factors such as competitive pricing, expansive network coverage, reliable Quality of Service (QoS), responsive customer support, and a strong industry reputation. Conduct thorough research, read reviews, and seek recommendations to align the provider’s offerings with your specific business needs and goals.

CLI (Calling Line Identification) displays the caller’s phone number to the recipient. It’s essential as it enhances call transparency, allowing users to identify callers, maintain privacy, and ensure security. Accurate CLI is crucial in telecommunications, ensuring accurate caller identification and trust in voice communication.

Wholesale Voice Termination rates are determined based on factors like destination country, call volume, call duration, quality of service (QoS), and negotiated agreements between telecom carriers. Carriers negotiate mutually agreeable rates, considering these variables, to determine the cost of routing and terminating voice calls.

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